No, the key is for TSA agents. TSA has a key to use in case they need to inspect your bag while traveling.
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LOMS can be monogrammed on the leather patch on the backside of your suitcase. Some dealers have the ability to monogram at the point of purchase. However if the point of purchase did not offer that service please contact us and we will be happy to monogram a patch and send it to you free of charge so you can replace the one on your suitcase.
Please view our warranty page for more information.
Any authorized dealer of LOMS will be able to assist you with any service or warranty needs. You can locate the closest authorized dealer by clicking where to buy. You may also contact LOMS headquarters at 858-486-7007.